Case Studies

 

City of White House, Tennessee

 

Challenge:

The city of White House, Tennessee, needed to replace multiple, antiquated communications systems to ensure 100% availability to citizens and to achieve the efficiency of an integrated system across multiple sites. The City needed a unified phone system that would seamlessly connect the multiple sites, consolidate multiple systems, and provide four-digit dialing. Most important, as the seat of city government, they could not afford any lost calls or downtime and needed an up-to-date system that was easy to use and that could be easily serviced.

 

Solution:

A proven solution with strong support from a trusted dealer. The city of White House, Tennessee, installed five communications systems based on the Panasonic KX-TDA system, which included centralized voice mail, wireless phones, desktop phones, IT gateway cards, IT extensions, door opener cards, PRI cards, SD cards and overhead cabling for system sharing. We also offered our CallConnexion software with features such as screen pops with caller ID information, message now technology, highlight and dial functionality and much more.

 

Outcome:

Connecting all municipal offices with this reliable up-to-date technology improved response time to citizens and reduced repair time and costs. With this system and our CallConnexion software, the city of White House, Tennessee received exceptional pricing, call monitoring, system reliability, call accuracy, wide-coverage access, cost efficiencies, call accounting, wireless access, fixed costs, customized configuration, a multi-tenant program, and a flexible/scalable system.

 

Our Clients

 

ISTT, Inc. is dedicated to making your technology experience the best it can be. We strive to offer the best service and value, because we care about our customers and want to help your business grow to its full potential. When you become part of our team, we want you to know that you will be taken care of in a timely and consistent manner and that the job will be completed 100%.

 

We are proud of our customer relationships and want you to see what others who have used our services have said about us. Their words prove our commitment to our customers and highlight our world class service. We hope you give us a chance to show you what we can do for you and your business. If you are interested in any of our offerings, please email or call us. We hope you find our website useful and informative.

 

Below is a referral letter from Steve Prengaman of Panasonic.




Steven Prengaman Southeast Region Manager 551-482-8811


PCCNA

prengamans@us.panasonic.com



To Whom It May Concern:
June, 29 2009

 

ISTT Inc. of Bowling Green, KY, is a certified Panasonic Communications Company of North America authorized systems dealer. ISTT has a diverse clientele, ranging from midsize to large companies across Kentucky and Tennessee. David Doran has been an authorized/certified dealer since November 2003. David and the professional team of certified technicians and salespeople at ISTT have consistently shown their proficiency with the Panasonic Business Telephone Systems, as well as the Panasonic Network IP cameras. Over the years, ISTT has participated in many beta projects to assist in evaluating new and emerging technologies. They have become a mentor to many other Panasonic dealers who have wished to improve their businesses. Their professionalism and technical expertise has elevated them to one of Panasonic's top dealers recognized nationally.


I have personally worked with the ISTT team and would recommend their services to any organization seeking professional telecommunication solutions.

Please feel free to contact me with any questions regarding ISTT.


Regards,


Steve Prengaman
SE Regional Manager
PCCNA
prengamans@us.panasonic.com
551-482-8811

 




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